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Contents
Preface
Public access terminals
Design-for-All policy
The numbers of people with disabilities
The problems with public access
terminals
Locating and accessing a terminal
Card systems
External features, labels and instructions
Screens and interaction
Operating instructions
Keypads
Touchscreens
Retrieving money, cards and receipts
Typefaces and legibility
Checklist
Publications
Websites
Standards
Pan-European disability organisations
Other sources of information
Acknowledgments and Feedback
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