Guidelines

Guidelines for the design of accessible information and communication technology systems

These Guidelines are intended for designers of information and communication technology (ICT) systems and provide advice and recommendations on accessibility issues for all types of disabilities.

Search the Guidelines by using the drop-down lists below:

User groups	Application area
Demographics Visually impaired Hearing impaired Deafblind people Physically impaired Cognitively impaired Language impaired Older people	Transport Accessible tourism       Bathrooms       Car parking       Colour schemes       Emergency escape       Lifts       Lighting       Queue management systems       Signage       Steps and ramps       Tactile maps       Textured surfaces       Training Household appliances Telecommunications       Conventional telephony       Screen phones       Mobile phones       Video telephones       Interactive voice response Financial transactions       e-Banking       Chip and PIN       Queue management systems Public access terminals       The built environment of public access terminals Computing       Hardware       Pointing devices       Software       Web Accessibility Television Smart home e-Government       e-Voting       e-Learning
Technology	Related aspects
Cards and smart media Biometric systems Controls       Keypads             Membrane keypads             Privacy shields Remote controls Audio input Audio output Visual displays       Touchscreens Tactual displays Fonts Pictograms, icons and symbols Operation sequence Interfaces to assistive devices Wireless systems       Near field communication       Radio frequency identification Help facilities	Training in use of systems       Alternative formats Accessible events       Language Support professionals Privacy Inclusive design Legislation and regulation Standards Wheelchairs

The Guidelines have corresponding quick-look checklists that show the recommendations made for various types of disability

If you have any suggestions for improvements or additions to these Guidelines, please contact john.gill@rnib.org.uk

Acknowledgements: Developed with the help of CEN/ISSS workshop on Design for All for Information and Communication Technologies, within the context of the work on "Guidelines to Standardizers of ICT products and services in the CEN ICT domain".