Happy Tourist

• move around (ie. lighting should illuminate the way, without glare, confusing reflections or shadows, for people entering, using and leaving a building)
• identify features (ie. facilities and features where people have to operate controls, such as information panels, directional signs, call buttons, access panels and interactive terminals, should be clearly lit)
• communicate with others (ie. the level and source of lighting is important to people who need to lip read. Counters and reception desks should be correctly positioned, so that a window or bright light source is not behind either person speaking).

• Lighting must be even, diffuse and non-glaring (appropriate for the purpose intended e.g. to aid lip readers).

• Bedrooms must have uniform, even lighting.
• Increased lighting e.g. reading lamp to be positioned around writing/dressing table/bed areas.
• Bedside lights within reach of head end of beds.
• Recommend main lights to be controllable from the bed.
• Flashing the bedroom lights on and off will help to alert a sleeping guest.
  
• Establishments that do not require a fire certificate should consider supplying a flashing light in toilets, bathrooms or washrooms.

• Balanced lighting must be provided for guests who are lip reading.
  

• Lighting must be balanced and effective around ramps.

• Lighting must be balanced and effective around steps/stairs.

• Lighting must be appropriate for the purpose intended.
• Adequate lighting must be positioned to illuminate the receptionist/serving staff and the desktop or counter top without creating glare or shadows.

• The end of the corridor must be highlighted for example by good colour and tone contrast between walls and flooring and a change of light.

• Internal lighting must be balanced.
• Avoid use of spotlights and down lighters where possible.

• There must be lighting around accessible bays and throughout route to entrance.

Acknowledgement

The information contained in this section was collected from the following source:

• VisitBritain (2004) National Accessible Scheme. [accessed 16/10/07].

• BS 8300:2001 Design of buildings and their approaches to meet the needs of disabled people - Code of Practice. [accessed 16/10/07].

• Building Regulations 2000: Access To and Use of Buildings - Approved Document (Part M).
• The Disability Discrimination Act 1995

• BSI (2008) PAS 88:2008 Guidance on accessibility of large hotel premises and hotel chains. [accessed 15/08/08].
• Chartered Institute of Building Services Engineers (1992) The Outdoor Environment. [accessed 25/10/07].
• Chartered Institute of Building Services Engineers (1995) Lighting the Environment: A Guide to Good Urban Lighting. [accessed 25/10/07].
• Chartered Institute of Building Services Engineers (2004) Code for Lighting. [accessed 24/10/07].
• Chartered Institute of Building Services Engineers (2004) Emergency Lighting Design Guide. [accessed 24/10/07].
• Commission Internationale de l'Eclairage (1997) Low Vision - Lighting Needs for the Partially Sighted.
• Cook, G. & Bright, K. Artificial Lighting for an Inclusive Environment - What, Why and How? Factsheet, Access Journal 22, 22-25, Spring 2006
• Department of Transport (2003) Access to Air Travel for Disabled People - Code of Practice. [accessed 24/10/07].
• ICI Plc (n.d.) A design guide for the use of colour and contrast to improve the built environment for visually impaired people. [accessed 24/10/07].
• National Council for the Blind of Ireland (2005) Guidelines for Accessibility of the Built Environment. [accessed 25/10/07].
• OSRAM. Hotel and restaurant lighting. [accessed 25/10/07].
• The Society of Light and Lighting (1996) Carpark Lighting: Dilemma Solved. [accessed 25/10/07].
• The Society of Light and Lighting (2003) Environmental Considerations for Exterior Lighting. [accessed 25/10/07].
• The Society of Light and Lighting (2004) Lighting for People who are Visually Impaired. [accessed 25/10/07].
• Webber, G. M. B. Wright, M. S. & Cook, G. K. (1997) Emergency lighting and wayfinding systems for visually impaired people. Berkshire: BREPress [accessed 25/10/07].

• Barker, P. Barrick, J. & Wilson, R. (1995) Building Sight - How the needs of blind and partially sighted people can be met in the design of buildings and the environment. London: RNIB. [accessed 16/10/07].
• Bright, K. Flanagan, S. Embleton, J. Selbekk, L. & Cook, G. (2004) Buildings for all to use - improving the accessibility of public buildings and environments. London: CIRIA. [accessed 16/10/07].
• Casserley, C. (2000) Tourism and the DDA: your guide to understanding the Disability Discrimination Act. London: RNIB.
• Centre for Accessible Environments (2005) Specifiers' Handbooks for Inclusive Design Series. [accessed 08/10/07].
• Communities and Local Governement (2003) Planning and access for disabled people: a good practice guide. [accessed 16/10/07].
• Department for Transport (2005) Inclusive Mobility. [accessed 16/10/07].
• EuCAN (European Concept for Accessibility Network) (2003) The European Concept For Accessibility. [accessed 16/10/07].
• Equality and Human Rights Commission (2001) FOCUS 7: Creating an Inclusive Environment.
• Equality and Human Rights Commission (2004) Making access to goods and services easier for disabled customers - A practical guide for small businesses and other small service providers. [accessed 24/10/07].
• Equality and Human Rights Commission (2005) The Duty to Promote Disability Equality - Statutory Code of Practice.
• Equality and Human Rights Commission (2006) Code of Practice - Rights of Access: services to the public, public authority functions, private clubs and premises. [accessed 16/10/07].
• Human Rights and Equal Opportunity Commission (2007 ) The good, the bad and the ugly – design and construction for access. [accessed 16/10/07].
• JMU Access Partnership (n.d.) Buildings and Internal Environments. London: RNIB.
• Merseytravel (2006) Code of Practice on Access and Mobility. [accessed 16/10/07].
• National Disability Authority (2002) Building for Everyone. [accessed 16/10/07].
• RNIB (2000) Welcoming your visually impaired customers, leisure industry pack. [accessed 16/10/07].
• RNIB (2003) The Talking Images Guide - Museums, galleries and heritage sites: improving access for blind and partially sighted people.
• Secretariat for the Convention on the Rights of Persons with Disabilities [n.d.] Accessibility for the Disabled - A Design Manual for a Barrier Free Environment. [accessed 16/10/07].
• Sport England (2002) Access for Disabled People. [accessed 16/10/07].
• VisitBritain (2004) National Accessible Scheme. [accessed 16/10/07].