Telephones - What features do disabled people need?
Handset - lightweight.

 

• • • Limited dexterity.

• • • Limited use of hands/arms.

• • • Weak grip.

• • • Hand tremor.

Illustration of lightweight handset.

 


People with reduced strength in their arms and hands can find it difficult to lift and hold a handset if it is too heavy or if the balance of weight is uneven. In particular it can be uncomfortable and require extra strength to hold a handset if the earpiece is heavier than the mouthpiece.

Balance, weight, shape and size are all important aspects.

Keep the balance of weight between the earpiece and mouthpiece even.

 

Additional cost - low.

 

 

 

How disabilities affect telephone use

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