Telephone users with disabilities

Telephones - What features do disabled people need?

Illustration of a badly shaped earpiece.

Conventional noise-excluding techniques are probably inappropriate in ordinary consumer terminals, but it is still possible to limit the adverse effects of ambient noise thr size="2" width="50%" size="2" width="50%"ough careful handset design. In particular it is important that the earpiece is large enough and shaped to cover most of the ear. This will help seal the ear to reduce external noise interference for persons with reduced hearing.

A small or badly shaped earpiece will not seal well against external noise.

The Telephone - easy communication for all?

Telephone features that make a difference.

How disabilities affect telephone use

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Published by Royal National Institute of the Blind on behalf of PhoneAbility
supported by Department of Trade and Industry and British telecommunications plc