Telephone users with disabilities - user categories and definitions

Telephones - What features do disabled people need?

Disability categories
In this section of the Website each disability category provides information according to its type and severity. (also see User Categories and Definitions)

Numbers per million
Figures are shown for each category and are based on the numbers of persons in the European Union who have these impairments. (also see Users with Disabilities - the numbers)

Feature combinations
Each disability category shows a specific list of features. This is to help the designers of telephones see at a glance which feature combinations are likely to be of value to users. (also see Telephone Features that Make a Difference)

Disability category links
Hearing impairment - moderate.	Speech impairment - severe.
Hearing impairment - severe.	Limited dexterity.
Deafness.	Limited use of hands/arms.
Visual impairment - moderate.	Weak grip.
Visual impairment - severe.	Hand tremor.
Blindness.	Cognitive impairment.
Deaf-blindness.	Restricted mobility (lower limb).
Speech impairment - moderate.

Users with disabilities - the numbers

User categories and definitions

Telephone Features

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Published by Royal National Institute of the Blind on behalf of PhoneAbility
supported by Department of Trade and Industry and British telecommunications plc