Telephones - What features do disabled people need?
Inserting cards or coins.

 

• • • Limited dexterity.

• • • Limited use of hands/arms.

• • • Weak grip.

• • • Hand tremor.

• • • Cognitive impairment.

Illustration of coin insertion.

 


Although most domestic telephones do not use coins or cards, payphones are often used in retirement homes.

People with dexterity problems can have difficulty inserting cards or coins into slots. To help with this problem, slots with funnel shapes that guide either the card or coins into place will be very helpful.

For retrieving cards it is also helpful to ensure that the card protrudes by a sufficient distance to allow a person with reduced strength to grip the card. The way unused coins are returned should also be carefully considered.

 

Additional cost - medium.

 

 

 

How disabilities affect telephone use

Site Map

Home

Back to top

 

DTI logo image RNIB logo image BT logo image

Published by Royal National Institute of the Blind on behalf of PhoneAbility
supported by Department of Trade and Industry and British telecommunications plc

 

Last Updated: © Copyright reserved
Website Bug Reporting