Telephone users with disabilities

Telephones - What features do disabled people need?

• • Hearing impairment - severe.

• • • Deafness.

• • • Limited dexterity.

• • • Limited use of hands/arms.

• • • Weak grip.

• • • Hand tremor.

• • • Cognitive impairment.

Users with impaired hearing may require a displayed indication of dialling and this will be vital for those with physical difficulties, who miss or inadvertently repeat a digit.

The Telephone - easy communication for all?

Telephone features that make a difference.

How disabilities affect telephone use

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Published by Royal National Institute of the Blind on behalf of PhoneAbility
supported by Department of Trade and Industry and British telecommunications plc