Telephone users with disabilities

Telephones - What features do disabled people need?

• • • Hearing impairment - moderate.

• • • Hearing impairment - severe.

• • Speech impairment - moderate.

• •Cognitive impairment.

Illustration describing how sidetone reduction works.

This is a facility for improving the signal to noise ratio at the earphone by minimising the effects of ambient noise picked up by the microphone and mixed with the incoming speech.

The sidetone level should be user adjustable within the limits set by the network characteristics.

The Telephone - easy communication for all?

Telephone features that make a difference.

How disabilities affect telephone use

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Published by Royal National Institute of the Blind on behalf of PhoneAbility
supported by Department of Trade and Industry and British telecommunications plc