Telephones - What features do disabled people need?
Weak grip. 18,750 per million.

 

Image of person holding handset.
Problems in using keypads are common for users with weak grip, and they cannot hold most types of handset for any useful period of time. Appropriate ergonomic configuration of the handset and keypad is critical. Either speech-input keying or provision for a plug-in keypad with touch sensitive keys (having adjustable time delay and unambiguous feedback) may be necessary.

 

Essential Features
Dial-out buffer memory. Keypad not in handset.
Plug-in keyboard. Non-slip base.
Key pressure selectable. Handset - easy grip.
Enlarged keys. Handset - lightweight.
Key feedback - displayed. Handset - ergonomic shape.
Inserting cards or coins. Handset - plug connected
Speech-input keying. Hands-free operation.
Key feedback - audible. Coupling to computer.
Desirable Features
Guarded/recessed keys. Key feedback - tactile.

 

Disability category links
Hearing impairment - moderate. Speech impairment - severe.
Hearing impairment - severe. Limited dexterity.
Deafness. Limited use of hands/arms.
Visual impairment - moderate. Weak grip.
Visual impairment - severe. Hand tremor.
Blindness. Cognitive impairment.
Deaf-blindness. Restricted mobility (lower limb).
Speech impairment - moderate.  

 

 

 

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