Access Prohibited?

Information for designers of public access terminals

Good design for people with disabilities
is frequently good design for everyone

Contents

Preface

Public access terminals

Design-for-All policy

The numbers of people with disabilities

The problems with public access terminals

Locating and accessing a terminal

Card systems

External features, labels and instructions

Screens and interaction

Operating instructions

Keypads

Touchscreens

Retrieving money, cards and receipts

Typefaces and legibility

Checklist

Publications

Websites

Standards

Pan-European disability organisations

Other sources of information

Acknowledgments and Feedback

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