Scientific and technological reports

Inclusive Design in Convergent Systems

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This page provides links to sites containing practical information for designers of systems or services in computing, telecommunications, broadcasting and related areas.

General
Computing
Broadcasting
Telecommunications
Public transport
Built environment
Standards
Legislation and regulation
Other sources of information

General
Key websites
The inclusive design process
Design of controls

Computing
Hardware
Software
Web
Smart cards
Public terminals

Broadcasting
Television
Interactive Television

Telecommunications
General
Telephones
Mobile phones
Video Telephony

Public transport
Information systems

Built environment
Smart housing

Standards
Organisations
Relevant standards

Legislation and regulation
Telecommunications
Disability

General - Key websites
COST 219ter - This group of 21 countries is concerned with access to telecommunications by disabled and elderly people. Their site contains much detailed information about access to telecommunication systems and services by disabled and elderly people.

Trace Center - This is the main American website concerning access to new technology by people with disabilities.

Accessible E-Commerce in Australia

Center for Universal Design

General - The inclusive design process
Approaches for Influencing the Design of New Telecommunication Systems and Services

Hypponen, H., (1999). "The Handbook on Inclusive Design for Telematics Applications", Siltasaarenkatu 18A, 00531 Helsinki, Finland.

General - Design of controls
Guidelines for the design of consumer products to increase their accessibility to persons with disabilities or who are aging

Computing - Hardware
Considerations in the Design of Computers to Increase Their Accessibility by Persons with Disabilities

Computing - Software
Apple

IBM

Microsoft

Sun

Trace Center - University of Wisconsin, the leading organisation producing guidelines on the accessibility of computer software

Tron - A Japanese project on the design of accessible computer systems (mainly in Japanese)

Computing - Web
Web Accessibility Initiative guidelines - The main detailed guidelines for design of web pages to be accessible by people with disabilities.

Web accessibilty for blind persons - A subset of the WAI guidelines but easier to read.

Bobby - A program to help website designers to ensure that their pages are accessible by the largest number of people (including people with disabilities).

Computing - Smart cards
Smart Cards: Interfaces for People with Disabilities

New European Standards on the Man-Machine Interface for Card Systems

Electronic purses

Computing - Public terminals
Guidelines for designers of public access terminals

Designing More Usable Information / Transaction Machines

Making Cash Dispensers Easier to Use

Broadcasting - Television
Tiresias SignFont - A font specially designed for subtitling on digital television.

National Center for Accessible Media

Broadcasting - Interactive Television
Consumer products- Guidelines to increase accessibility to people with disabilities or who are ageing.

Telecommunications - General
Gill J M The Forgotten Millions: Access to Telecommunications for People with Disabilities. The European Commission, COST 219, ISBN 92 826 7399 5, March 1994, 16 pp.

Gill J M Telecommunications: The Missing Links for People with Disabilities. The European Commission, COST 219, ISBN 92 827 5115 5, February 1996, 16 pp.

von Tetzchner S (ed) Issues in Telecommunications for People with Disabilities. The European Commission, COST 219, ISBN 92 826 3128 1, 1991.

Roe P R W (ed) Telecommunications for All. The European Commission, COST 219, October 1995.

Telecommunications - Telephones
Telephones - What features do disabled people need? - Lists 44 features of particular use for people with disabilities.

Screenphones - Guidelines for the design of screen and web phones to be accessible by visually disabled persons.

Telecommunications - Mobile phones
Guidelines on mobile phones - Lists features of use for people with disabilities.

Reference Designs for Cell Phones

Telecommunications - Video Telephony
Guidelines on video Telephony

Public transport - Information systems
Guidelines for designers of public access terminals

Built environment - Smart housing
Guidelines on smart housing - Gives introduction to the design of smart housing systems for people with disabilities.

Standards - Concerned Organisations
ANEC (European Association for the Co-ordination of Consumer Representation)

ANSI (American National Standards Institute)

BSI (British Standards Institute)

CEN (European Committee for Standardisation)

CENELEC (European Committee for Electrotechnical Standardisation)

DAVIC (Digital Audio Visual Council)

DTG (Digital Television Group - UK terrestial digital television)

DVB (Digital Video Broadcasting - concerned with European digital television))

ECBS (European Committee for Banking Standards)

ECMA (European Computer Manufacturers Association - an international Europe-based industry association dedicated to the standardization of information and communication systems)

ERO(European Radiocommunications Office)

ERTICO (European Road Transport Telematics Implementation Co-ordination Organisation)

ETO (European Telecommunications Office)

ETSI (European Telecommunications Standards Institute)

FCC (USA Federal Communications Commission)

IEC (International Electrotechnical Commission)

ISO (International Organisation for Standardisation)

ITU (International Telecommunications Union)

Standards - Relevant standards

New European Standards on the Man-Machine Interface for Card Systems

Legislation and regulation - Telecommunications

USA Telecommunications Act

Legislation and regulation - Disability
Americans with Disabilities Act

The UK Disability Discrimination Act

Other sources of information
RNIB Scientific Research Unit has produced a range of publications.

The Tron project has developed human-machine interface specifications - available in English and Japanese (Contact: Prof Ken Sakamura)

United Kingdom Institute for Inclusive Design (Contact: Tony Shipley)

If you have any suggestions for improvements to this site, please send them to Dr John Gill