Checklist for Mobile Telephones

No significant benefits Minor benefits Major benefits
No significant benefits Minor benefits Major benefits

Keypad / Controls
There is good visual contrast between the keys and body of the phone
Key tops are convex, or flat with a raised edge
Keys are as large a size as possible
Keys are internally illuminated
Visual markings on the keys are clear and as large as possible
Keys are raised 5mm above the body of the phone
There is auditory feedback of key activation
There is tactile feedback of key activation
Function keys are tactually discernable from numeric keys
The "5" key is marked tactually
There is a voice mode selction that announces all key presses
There are one-touch buttons for dialling
Rotational or linear-stop controls have been incorporated
The user can adjust or reset timed responses
The ability to swtich on or off buttons on the side of the telephone

Display / Screen
There is good contrast and a clear typeface
There is no scrolling or flashing text
There is minimal visual flicker and image flashing
There is minimal glare on the display and control surfaces
There is adequate back lighting
There is the ability to alter the length of activation time for back lighting
The font size can be increased
All labels and instructions are in upper and lower case, not capitals
Arabic numerals are used
The colours on the screen allow for red/green and blue/yellow colour blindness

Physical characteristics
The SIM card is easily inserted in the correct orientation
The phone is not too heavy to hold
The phone can be operated using one hand
The underside of the phone is made from non-slip material
The antenna is robust and does not require extending

Operation
There is an audio indication when the phone is switched on or off
There is a visual indication when the phone is switched on or off
The phone should be able to return to a default status
Error messages are in short, simple sentences
All labels and instructions are in short, simple sentences
There are no abbreviations used
There is an option to associate a photograph with a telephone number in the address book

Audio output
The volume of the ringing tone can be set by the user
The ringing/alerting tone uses high and low frequencies
The user can increase the volume of the audio signal
Audio prompts have a synchronised text version
There is an industry standard connector for listening devices
There is the ability to install assistive technology directly onto the telephone

Charging the battery
The battery should be easy to install or replace
There is an audio and visual indication of battery status
There is an audible or tactile response when the charger is connected correctly

Peripheral devices
There is an infra-red or wireless port
There is reduced interference to external hearing technologies
There is effective wireless coupling for hearing aids
Any slot or connection point has a bevelled edge

Instruction manuals / Documentation
Simple, clear concise language is used
Documents are available in alternate formats
Documents are available in alternate modes of delivery
The typeface is clear and legible
Information contained in pictures is also explained in text

Checklist for Displays
Checklist for Keys

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