Standards relating to the accessibility of ICT systems

Standards organisations listed alphabetically by acronym

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I

International Electrotechnical Commission
3 rue de Varembé, PO Box 131, CH-1211 Geneva 20, Switzerland.
Tel: +41 22 919 0211; Fax: +41 22 919 0300
Email: inmail@iec.ch; Web: www.iec.ch

Committees and Working Groups:

SC 3C - Graphical Symbols For Use On Equipment
Chairman: Yuji Nakamura
Secretary: Dr. Hiroaki Ikeda

IEC 80416-1 (2001) Basic principles for graphical symbols for use on equipment - Part 1: Creation of symbol originals

TC 16 - Basic & Safety Principles For Man-Machine Interface, Marking and Identification
Chairman: Eirik Selvik
Secretary: Helga Derr

IEC 60073 - Ed. 6.0 (2002) Basic and safety principles for man-machine interface, marking and identification - Coding principles for indicators and actuators

TC 29 - Electroacoustics
Chairman: Knud Rasmussen
Secretary: Leif Nielsen

IEC 60118-4 - Ed. 2.0 (2006) Electroacoustics - Hearing aids - Part 4: Induction loop systems for hearing aid purposes - Magnetic field strength

Institute of Electrical and Electronics Engineers
Corporate Headquarters, 3 Park Avenue, 17th Floor, New York, New York 10016-5997, USA.
Tel: +1 212 419 7900; Fax: +1 212 752 4929
Web: www.ieee.org

IEEE 1621 (2004) Standard for user interface elements in power control of electronic devices employed in office/consumer environments
IEEE P1583 (D5.0) (2003) Draft standard for the evaluation of voting equipment

Internet Engineering Task Force
IETF Secretariat, c/o NeuStar, Inc., Corporate Headquarters, 46000 Center Oak Plaza, Sterling, VA 20166, USA.
Tel: +1 571 434 3500, Fax: +1 571 434 3535
Email: iesg-secretary@ietf.org; Web: www.ietf.org

Committees and Working Groups:

AVT - Audio / Video Transport
Chairperson

IETF RFC 2198 (1997) Redundancy for RTP payloads
IETF RFC 2733 (1999) An RTP payload format for generic forward error correction
IETF RFC 2793 (2000) RTP payload for text conversation (Obsoleted by RFC 4103)
IETF RFC 2833 (2000) RTP payload for DTMF digits, telephony tones and telephony signals (Obsoleted by RFC 4733)
IETF RFC 3550 (2003) RTP: A transport protocol for real-time applications
IETF RFC 3551 (2003) RTP profile for audio and video conferences with minimal control (Obsoletes RFC 1890)
IETF RFC 3555 (2003) MIME type registration of RTP payload formats (Obsoleted by RFC 4855, RFC 4856, updated by RFC 3625)
IETF RFC 3711 (2004) The Secure Real-Time Transport Protocol
IETF RFC 4102 (2005) Registration of the text/red MIME Sub-Type
IETF RFC 4103 (2005) RTP payload for text conversation
IETF RFC 4351 (2006) Real-Time Transport Protocol payload for text conversation interleaved in a audio stream
IETF RFC 4396 (2006) RTP payload format for 3rd Generation Partnership Project (3GPP) timed text
IETF RFC 4733 (2006) RTP payload for DTMF digits, telephony tones and telephony signals
IETF RFC 4855 (2007) Media type registration of RTP payload formats (Obsoletes RFC 3555)
IETF RFC 4856 (2007) Media type registration of payload formats in the RTP profile for audio and video conferences (Obsoletes RFC 3555)

ECRIT - Emergency Context Resolution With Internet Technologies
Chairperson

Internet Draft Requirements for emergency context resolution with internet technologies

MMUSIC - Multiparty Multimedia Session Control
Chairperson

IETF RFC 2327 (1998) SDP: Session Description Protocol (Obsoleted by RFC 4566)
IETF RFC 4566 (2006) SDP: Session Description Protocol (Obsoletes RFC 2327)

SIMPLE - SIP For Instant Messaging and Presence Leveraging Extensions
Chairperson

IETF RFC 3428 (2002) Session Initiation Protocol (SIP) extension for instant messaging
Internet Draft Messsage session relay protocol

SIP - Session Initiation Protocol
Chairperson

IETF RFC 3261 (2002) Session Initiation Protocol
IETF RFC 3840 (2004) Indicating user agent capabilities in the Session Initiation Protocol (SIP)
IETF RFC 3841 (2004) Caller preferences for the Session Initiation Protocol
IETF RFC 4504 (2006) SIP telephony device requirements and configuration

SIPPING - Session Initiation Proposal Investigation
Chairperson

IETF RFC 3351 (2002) User requirements for the Session Initiation Protocol (SIP) in support of deaf, hard of hearing and speech-impaired individuals

Italian Government - Minister for Innovation and Technologies
Tel: +39 800 130 130
Web: www.italia.gov.it

Law n.4 "The Stanca Act" (2004) Provisions to support the access to information technologies for the disabled

IMS Global Learning Consortium, Inc
801 International Parkway, 5th Floor, PMB#112, Lake Mary, Florida 32746, USA.
Tel: +1 407 362 7783; Fax: +1 407 284 1265
Web: www.imsglobal.org

IMS (2004) AccessForAll meta-data specification
IMS (2003) Learner information package accessibility for LIP

InterNational Committee for Information Technology Standards
INCITS Secretariat c/o Information Technology Industry Council, 1250 Eye Street NW, Suite 200, Washington, DC 20005, USA.
Tel: +1 202 737 8888; Fax: +1 202 638 4922
Email: incits@itic.org; Web: www.incits.org

Committees and Working Groups:

V1 - Text Processing: Office and Publishing Systems Interface
Chairman: Patrick Durusau
V1 is the U.S. TAG to ISO/IEC JTC 1/SC 34 and provides recommendations on U.S. positions to the JTC 1 TAG.

INCITS 154 (1988) Office machines and supplies - Alphanumeric machines - Keyboard arrangement (formerly ANSI X3 154 (1988) (R1999))

V2 - Information Technology Access Interfaces
Chairman: William LaPlant
V2 is the U.S. TAG to ISO/IEC JTC1/SC 35 on "User Interfaces" and its WG6, WG7 and WG8. As such, it provides recommendations on U.S. positions to the JTC 1 TAG.

ANSI/INCITS 389 (2005) Protocol to facilitate operation of information and electronic products through remote and alternative interfaces and intelligent agents: Universal remote console.
ANSI/INCITS 390 (2005) Protocol to facilitate operation of information and electronic products: User interface socket description.
ANSI/INCITS 391 (2005) Protocol to facilitate operation of information and electronic products through remote and alternative interfaces and intelligent agents: Presentation templates.
ANSI/INCITS 392 (2005) Protocol to facilitate operation of information and electronic products through remote and alternative interfaces and intelligent agents: Target properties sheet.
ANSI/INCITS 393 (2005) Protocol to facilitate operation of information and electronic products through remote and alternative interfaces and intelligent agents: Resource description.

International Organisation for Standardisation
1, Ch. de la Voie-Creuse, Case postale 56, CH-1211 Geneva 20, Switzerland.
Tel: +41 22 749 0111; Fax: +41 22 733 3430
Web www.iso.ch

Committees and Working Groups:

ISO/IEC JTC1 SWG-A - Special Working Group on Accessibility
Convenor: Karen Higginbottom
Secretary: Jennifer Garner

ISO/IEC JTC1/SC 7/WG 2 - Software & Systems Documentation
Convenor: Richard Hodgkinson
Several WG 2 standards include documentation accessibility:

ISO/IEC 18019 (2004) Software and system engineering - Guidelines for the design and preparation of user documentation for application software
ISO/IEC FCD 26514 User documentation requirements for documentation designers and developers
ISO/IEC WD 26513 User documentation requirements for documentation testers and assessors

ISO/IEC JTC1/SC 17/WG 1 - Physical Characteristics and Test Methods for ID-Cards
Convenor: Uwe Truggelmann

ISO/IEC 15457-1 (2001) Identification cards: Thin flexible cards - Part 1: Physical characteristics
ISO/IEC 7810 (2003) Identification cards: Physical characteristics
ISO/IEC 7811-1 (2002) Identification cards: Recording Technique - Part 1: Embossing

ISO/IEC JTC1/SC 17/WG 4 - Integrated Circuit Cards With Contacts

ISO 7816-1 (1998) Identification cards: Integrated circuit cards with contacts - Part 1: Physical characteristics
ISO 7816-6 (2004) Identification cards: Integrated circuit cards - Part 6: Interindustry data elements for interchange

ISO/IEC JTC1/SC 17/WG 8 - Integrated Circuit Cards Without Contacts

ISO 7816-6 (2004) Identification cards: Integrated circuit cards - Part 6: Interindustry data elements for interchange
ISO/IEC 10536-1 (2000) Contactless integrated circuit cards - Close-coupled cards - Part 1: Physical characteristics

ISO/IEC JTC1/SC 35/WG 1 - Keyboards and Input Interfaces

ISO/IEC 15411 (1999) Information technology - Segmented keyboard layouts
ISO/IEC 15412 (1999) Information technology - Portable keyboard layouts
ISO/IEC 9995 (1994-2006) Information technology - Keyboard layouts for text and office systems - Parts 1-8
ISO/IEC FCD 24757 Information Technology - Keyboard interaction model - Machine-readable keyboard description
ISO/IEC TR 15440 (2005) Information Technology - Future keyboards and other associated input devices and related entry methods

ISO/IEC JTC1/SC 35/WG 2 - User Interface Interaction

ISO/IEC 10741-1 (1995) Information technology - User-system interfaces - Dialogue interaction - Part 1: Cursor control for text editing
ISO/IEC 14755 (1997) Information technology - Input methods to enter characters from the repertoire of ISO/IEC 10646 with a keyboard or other input device
ISO/IEC CD 24786-1 Information Technology - User interfaces - Accessible user interface for accessibility setting on information devices - Part 1: General and methods to start

ISO/IEC JTC1/SC 35/WG 3 - Graphical Symbols

ISO/IEC 11581 (1999-2004) Information technology - User system interfaces and symbols - Parts 1-6
ISO/IEC 13251 (2004) Collection of graphical symbols for office equipment
ISO/IEC 18036 (2003) Information technology - Icon symbols and functions for World Wide Web browser toolbars

ISO/IEC JTC1/SC 35/WG 5 - Cultural, Linguistic and User Requirements

ISO/IEC FCD 24756 Information Technology - Algorithmic framework for determining accessibility for individual users of interactive systems
ISO/IEC TR 19764 (2005) Information Technology - Guidelines, methodology and reference criteria for cultural and linguistic adaptability in information technology products

ISO/IEC JTC1/SC 35/WG 6 - User Interfaces for Disabled and Elderly People
Convenor: Wolf Arfvidson

ISO/IEC 24752 (2006) Universal remote control
ISO/IEC 24786 Accessible user interface for accessibility setting on information devices
ISO/IEC TR 19765 (2006) Survey of icons and symbols for use by the elderly and disabled
ISO/IEC TR 19766 (2007) Information Technology - Guidelines for the design of icons and symbols accessible to all users, including the elderly and persons with disabilities

Under discussion: Standards for hardware accessibility, Accessibility functions for information processing and Interoperability of assistive technologies and information technologies.

ISO/IEC JTC1/SC 35/WG 8 - User Interfaces For Remote Interactions

Under development: The 5-part ISO/IEC 24752 (Universal Remote Console) series of standards

ISO/IEC JTC1/SC 36/WG 3 - Learner Information

ISO/IEC FCD 19786 Information Technology - Learning, education, and training - Participant accommodation information
ISO/IEC FDIS 24751 Information Technology - Learning, education, and training - Individualized adaptability and accessibility in e-Learning, education and training
ISO/IEC WD 19787 Information Technology - Learning, education, and training - Participant performance information

ISO/IEC JTC1/SC 37/WG 3 - Biometric Data Interchange Formats

ISO/IEC 19785-1 (2006) Information Technology: Common Biometric Exchange Formats Framework - Part 1 - Data element specification (supercedes NISTIR 6529A (2004) Common Biometric Exchange Formats Framework)
ISO/IEC 19785-2 (2006) Information Technology: Common Biometric Exchange Formats Framework - Part 2 - Procedures for the operation of the Biometric Rgistration Authority (supercedes NISTIR 6529A (2004) Common Biometric Exchange Formats Framework)
ISO/IEC FCD 19785-3.2 Information Technology: Common Biometric Exchange Formats Framework - Part 3 - Patron format specifications (supercedes NISTIR 6529A (2004) Common Biometric Exchange Formats Framework)

ISO/TC 59/SC 3 - Functional/User Requirements and Performance in Building Construction
Secretary: Kaiya Shoji

ISO/TR 9527 (1994) Building construction - needs of disabled people in buildings - design guidelines

ISO/TC 145/SC 1 - Public Information Symbols
Secretary: Robert E. Stratton

ISO 3461 (1988) General principles for the creation of graphical symbols - Part 1: Graphical symbols for use on equipment
ISO 7239 (1990) Development and principles for application of public information symbols

ISO/TC 145/SC 1/WG 1 - Evaluation and Testing of Public Information Symbols

ISO 9186 (2001) Graphical symbols - Test methods for judged comprehensibility and for comprehension
ISO 9186 (1989) Procedures for the development and testing of public information symbols

ISO/TC 145/SC 1/WG 4 - Public Information Symbols

ISO 7001 (1990) Public information symbols

ISO/TC 145/SC 3/WG 2 - Graphical Symbols for Use on Equipment - Index and Synopsis

ISO 7000 (2004) Graphical symbols for use on equipment - Index and synopsis

ISO/TC 159/SC 1 - Ergonomic Guiding Principles
Secretary: Stefan Krebs

ISO 20282-1 (2006) Ease of operation of everyday products - Part 1: Design requirements for context of use and user characteristics
ISO/TS 20282-2 (2006) Ease of operation of everyday products - Part 2: Test method for walk-up-and-use products

ISO/TC 159/SC 1/WG 1 - Principles of the Design of Work Systems

ISO 6385 (2004) Ergonomic principles in the design of work systems
ISO/NP 6385-1 Ergonomics - Part 1: Basic concepts, terms and definitions
ISO/NP 6385-2 Ergonomics - Part 2: Ergonomic principles in the design of work systems

ISO/TC 159/SC 1/WG 2 - Ergonomic Principles Related to Mental Work

ISO 10075 (1991) Ergonomic principles related to mental work-load - General terms and definitions
ISO 10075-2 (1996) Ergonomic principles related to mental work-load - Part 2: Design principles
ISO 10075-3 (2004) Ergonomic principles related to mental work-load - Part 3: Principles and requirements concerning methods for measuring and assessing mental workload

ISO/TC 159/SC 1/WG 4 - Product Usability

ISO 20282-1 (2006) Ease of operation of everyday products - Part 1: Design requirements for context of use and user characteristics

ISO/TC 159/SC 3/WG 1 - Anthropometry

ISO 11226 (2002)/Cor 2 (2005) Safety of machinery - Anthropometric requirement for the design of work stations at machinery
ISO/DIS 7250-1 Basic human body measurements for technological design - Part 1: Body measurement definitions and landmarks
ISO/NP TR 7250-2 Basic human body measurements for technological design - Part 2: Statistical summaries of body measurements from individual ISO populations

ISO/TC 159/SC 3/WG 2 - Evaluation of Working Postures

ISO 11226 (2000) Ergonomics - Evaluation of static working postures

ISO/TC 159/SC 3/WG 4 - Human Physical Strength: Manual Handling and Force Limits

ISO 11228-1 (2003) Ergonomics - Manual handling - Part 1: Lifting and carrying.
ISO 11228-2 (2007) Ergonomics - Manual handling - Part 2: Pushing and pulling.
ISO 11228-3 (2007) Ergonomics - Manual handling - Part 3: Handling of low loads at high frequency

ISO/TC 159/SC 3/WG 5 - Ergonomic Procedures for Applying Anthropometry and Biomechanics Standards

ISO 15534-1 Ergonomic design for the safety of machinery - Part 1: Principles for determining the dimensions required for openings for whole-body access into machinery
ISO 15534-2 Ergonomic design for the safety of machinery - Part 2: Principles for determining the dimensions required for access openings
ISO 15534-3 Ergonomic design for the safety of machinery - Part 3: Anthropometric data
ISO 15536-1 (2005) Ergonomics - Computer manikins and body templates - Part 1: General requirements
ISO 15536-2 (2007) Ergonomics - Computer manikins and body templates - Part 2: Verification of functions and validation of dimensions for computer manikin systems
ISO/TS 20646-1 (2004) Ergonomic procedures for the improvement of local muscular workloads - Part 1: Guidelines for reducing local muscular workloads

ISO/TC 159/SC 4/WG 2 - Visual Display Requirements

ISO 13406 (1999-2001) Ergonomic requirements for work with visual displays based on flat panels - Parts 1-2
ISO 9355-1 (1999) Ergonomic requirements for the design of displays and control actuators - Part 1: Human interactions with displays and control actuators
ISO 9355-2 (1999) Ergonomic requirements for the design of displays and control actuators - Part 2: Displays
ISO 9355-3 (2006) Ergonomic requirements for the design of displays and control actuators - Part 3: Control actuators
ISO/DIS 9355-4 Ergonomic requirements for the design of displays and control actuators - Part 4: Location and arrangement of displays and control actuators

ISO/TC 159/SC 4/WG 3 - Controls, Workplace and Environmental Requirements

ISO/DIS 1503 Spatial orientation and direction of movements - Ergonomic requirements

ISO/TC 159/SC 4/WG 5 - Software Ergonomics and Human-Computer Dialogues
Convenor: Dr. Susan Harker

ISO 14915-1 (2002) Software ergonomics for multimedia user interfaces. Part 1: Design principles and framework
ISO 14915-2 (2003) Software ergonomics for multimedia user interfaces. Part 2: Multimedia navigation and control
ISO 14915-3 (2002) Software ergonomics for multimedia user interfaces. Part 3: Media selection and combination
ISO 9241 (1992-2000) Ergonomic requirements for office work with visual display terminals (VDTs) - Parts 1-9
ISO 9241 (1997-1999) Ergonomic requirements for office work with visual display terminals (VDTs) - Parts 11-17
ISO 9241-110 (2006) Ergonomics of human-system interaction - Part 110: Dialogue principles
ISO 9241-400 (2007) Ergonomics of human-system interaction - Part 400: Principles and requirements for physical input devices
ISO/CD 9241-920 Ergonomics of human-system interaction - Part 920: Guidance on haptic and tactile interactions
ISO/DIS 9241-171 Ergonomics of human-system interaction - Part 171: Guidance on software accessibility
ISO/DIS 9241-302 Ergonomics of human-system interaction - Part 302: Terminology for electronic visual displays
ISO/DIS 9241-303 Ergonomics of human-system interaction - Part 303: Requirements for electronic visual displays
ISO/DIS 9241-304 Ergonomics of human-system interaction - Part 304: User performance test method
ISO/DIS 9241-305 Ergonomics of human-system interaction - Part 305: Optical laboratory test methods for electronic visual displays
ISO/DIS 9241-306 Ergonomics of human-system interaction - Part 306: Field assessment methods for electronic visual displays
ISO/FDIS 9241-151 Ergonomics of human-system interaction - Part 151: Guidance on World Wide Web user interfaces
ISO/FDIS 9241-20 Ergonomics of human-system interaction - Part 20: Accessibility guidelines for information/communication technology equipment and services
ISO/FDIS 9241-300 Ergonomics of human-system interaction - Part 300: Introduction to requirements and measurement techniques for electronic visual displays
ISO/FDIS 9241-307 Ergonomics of human-system interaction - Part 307: Analysis and compliance test methods for electronic visual displays
ISO/PAS 18152 (2003) Ergonomics of human-system interaction - Specification for the process assessment of human-system issues
ISO/TR 16982 (2002) Ergonomics of human-system interaction - Usability methods supporting human-centred design
ISO/TR 18529 (2000) Ergonomics - Ergonomics of human-system interaction - Human-centred lifecycle process descriptions
ISO/TS 16071 (2003) Ergonomics of human-system interaction - Guidance on accessibility for human-computer interfaces (updated in ISO/DIS 9241-171)

ISO/TC 159/SC 4/WG 6 - Human-centred Design Processes for Interactive Systems

ISO 13407 (1999) Human-centred design processes for interactive systems
ISO/CD 9241-20 Ergonomics of human system interaction - Accessibility guidelines for information communication technology equipment and services - Part 20: General guidelines
ISO/CD 9241-420 Ergonomics of human-system interaction - Part 420: Ergonomic selection procedures for physical input devices
ISO/DIS 9241-410 Ergonomics of human-system interaction - Part 410: Design criteria for physical input devices

ISO/TC 159/SC 4/WG 8 - Ergonomic Design of Control Centres

ISO 11064-1 (2000) Ergonomic design of control centres - Part 1: Principles for the design of control centres
ISO 11064-2 (2000) Ergonomic design of control centres - Part 2: Principles for the arrangement of control suites
ISO 11064-3 (1999) Ergonomic design of control centres - Part 3: Control room layout
ISO 11064-4 (2004) Ergonomic design of control centres - Part 4: Layout and dimensions of workstations
ISO 11064-6 (2005) Ergonomic design of control centres - Part 6: Environmental requirements for control centres
ISO/FDIS 11064-7 (2006) Ergonomic design of control centres - Part 7: Principles for the evaluation of control centres

ISO/TC 159/SC 4/WG 9 - Haptic and Tactile Interactions
Convenor: Dr. Jim Carter

ISO/NP 9241-920 (2008) Ergonomics of human-system interaction - Part 920: Guidance on haptic and tactile interactions

Developing the ISO 9241-9XX series on haptic interactions.

Under discussion: Guidelines for all people, including elderly persons and persons with disabilities - marking tactile dots on cosumer products.

ISO/TC 159/SC 5/WG 1 - Thermal Environments

ISO/TS 14415 (2005) Ergonomics of the thermal environment - Application of International Standards to people with special requirements

ISO/TC 159/SC 5/WG 5 - People with Special Requirements

ISO 11429 (1996) Ergonomics - System of auditory and visual danger and information signals

ISO/TC 159/WG 2 - Ergonomics For People With Special Requirements

ISO/AWI TR 22411 Ergonomic data and guidelines for the application of ISO/IEC Guide 71 in standards related to products and services to address the needs of older persons and persons with disabilities

ISO/TC 173 - Assistive Products for persons With Disability
Chair: Mr Claes Tjader

ISO 16201 (2006) Technical aids for disabled persons - Environmental control systems for daily living

ISO/TC 173/SC 1 - Wheelchairs
Secretary: Irma Loots

ISO 7176-5 (1986) Wheelchairs - Part 5: Determination of overall dimensions, mass and turning space

ISO/TC 173/SC 1/WG 10 - Requirements and Test Methods for Electro-Technical Systems for Wheelchairs

ISO 7176-19 (2001) Wheeled mobility devices for use in motor vehicles

ISO/TC 173/WG 7 - Provisions and Means for Orientation of Visually Impaired Persons in Pedestrian Areas

ISO/CD 23599 (2008) Assistive products for blind and vision impaired persons - Tactile ground/floor surface indicators
ISO/DIS 23600 (2007) Assistive products for persons with vision impairments and persons with vision and hearing impairments - Acoustic and tactile signals for pedestrian traffic lights

TMB- Technical Management Board

PD ISO/IEC Guide 71 (2001) Guidelines for standards developers to address the needs of older persons and persons with disabilities

Icelandic Standards
laugavegur 178, IS-105 Reykajavik, Iceland.
Tel: +354 52 07 150; Fax: +354 52 07 171
Web: www.stadlar.is

IST EN 1038 (1995) Identification card systems - Telecommunication applications - Integrated circuit(s) card payphone
IST EN 1332-1 (1999) Identification card systems - Man-machine interface - Part 1: Design principles for the user interface
IST EN 1332-2 (1998) Identification card systems - Man-machine interface - Part 2: Dimensions and location of a tactile identifier for ID-1 cards
IST EN 1332-3 (1999) Identification card systems - Man-machine interface - Part 3: Keypads
IST EN 1332-4 (1999) Identification card systems - Man-machine interface - Part 4: Coding of user requirements for people with special needs
IST EN 1332-5 (2006) Identification card systems - Man-machine interface - Part 5: Raised tactile symbols for differentiation of application on ID-1 cards

International Telecommunications Union
Place des Nations, CH-1211 Geneva 20, Switzerland.
Tel: +41 22 730 5111; Fax: +41 22 733 7256
Email: itumail@itu.int; Web: www.itu.int

Committees and Working Groups:

ITU-T Study Group 2 - Operational Aspects of Service Provision, Networks and Performance
Chairman: Marie Therese Alajouanine

ITU-T E.118 (2006) The international telecommunication charge card
ITU-T E.121 (2004) Pictograms, symbols and icons to assist users of the telephone and telefax service
ITU-T E.133 (1988) Operating procedures for cardphones
ITU-T E.134 (1993) Human factors aspects of public terminals: Generic operating procedures
ITU-T E.135 (1995) Human factors aspects of public telecommunications terminals for people with disabilities
ITU-T E.136 (1997) Specification of a tactile identifier for use with telecommunication cards
ITU-T E.138 (2002) Human factors aspects of public telephones to improve their usability for older people
ITU-T E.161 (2001) Arrangements of digits, letters and symbols on telephones and other devices that can be used for gaining access to a telephone network
ITU-T E.902 (1995) Interactive services design guidelines
ITU-T E.920 (1995) Procedures for designing, evaluating and selecting symbols, pictograms and icons

ITU-T Study Group 12 - Performance and Quality of Service
Chairman: Jean-Yves Monfort

ITU-T P.370 (1996) Coupling hearing aids to telephone sets

ITU-T Study Group 13 - Next Generation Networks
Chairman: B. W. Moore

ITU-T Y.1541 (2006) Network performance objectives for IP-based services
ITU-T Y.2000 SerSup 1 (2006) NGN release 1 scope
ITU-T Y.2201 (2007) NGN release 1 requirements

ITU-T Study Group 16 - Multimedia Terminals, Systems and Applications
Chairman: Pierre-Andre Probst

ITU-T F.700 (2000) Framework recommendation for multimedia services
ITU-T F.703 (2000) Multimedia conversational services
ITU-T F.724 (2005) Service description and requirements for videotelephony services over IP networks
ITU-T F.733 (2005) Service description and requirements for multimedia conference services over IP networks
ITU-T F.742 (2005) Service description and requirements for distance learning services
ITU-T F.790 (2007) Telecommunications accessibility guidelines for older persons and persons with disabilities
ITU-T H.224 (2005) A real time control protocol for simplex applications using the H.221 LSD/HSD/MLP channels
ITU-T H.245 (2006) Control protocol for multimedia communication
ITU-T H.248 (2005) Gateway control protocol
ITU-T H.248.2 (2005) Gateway control protocol: Facsimile, text conversation and call discrimination packages
ITU-T H.248.21 (2004) Gateway control protocol: Semi-permanent connection handling package
ITU-T H.320 (2004) Narrow-band visual telephone systems and terminal equipment
ITU-T H.323(2006) Packet-based multimedia communications systems
ITU-T H.323 Annex G (2006) Packet-based multimedia communications systems - Annex G: Text Conversation and Text SET
ITU-T H.324 (2005) Terminal for low bit-rate multimedia communication
ITU-T H Sup 1 (1999) Application profile - Sign language and lip-reading real-time conversation using low but rate video communication
ITU-T T.134 (1998) Text chat application entity
ITU-T T.140 (1998) Protocol for multimedia application text conversation
ITU-T V.8 (2000) Procedures for starting sessions of data transmission over the public switched telephone network
ITU-T V.8 bis (2000) Procedures for the identification and selection of common modes of operation between Data Circuit-terminating Equipments (DCEs) and between Data Terminal Equipments (DTEs) over the public switched telephone network and on leased point-to-point telephone-type circuits
ITU-T V.18 (2000) Operational and interworking requirements for DCEs operating in the text telephone mode
ITU-T V.61 (1996) A simultaneous voice plus data modem, operating at a voice plus data signalling rate of 4800 bit/s, with optional automatic switching to data-only signalling rates of up to 14 400 bit/s, for use on the General Switched Telephone Network and on leased point-to-point 2-wire telephone type circuits.
ITU-T V.150.1 (2003) Modem over IP networks: Procedures for the end-to-end connection of V-series DCEs
ITU-T V.151 (2006) Procedures for end-to-end connection of analogue PSTN text telephone over an IP network utilizing text relay
ITU-T V.152 (2005) Procedures for supporting Voice-Band Data over IP networks
ITU-T V.250 (2003) Serial asynchronous automatic dialling and control