Telephones - What features do disabled people need?
Dial-out buffer memory.

 

• • • Deafness.

• • • Visual impairment - severe.

• • • Blindness.

• • • Deaf-blindness.

• • • Limited dexterity.

• • • Limited use of hands/arms.

• • • Weak grip.

• • • Hand tremor.

• • • Cognitive impairment.

Image of dial out buffer interface.

 


A dial-out buffer memory enables users who are slow in dialling to avoid being timed-out. Generally the user taps in a number and when ready presses a send key, as used on many mobile phones. Many elderly people need plenty of time to read a number, press the keys and check that they have entered the correct number.

It is recommended that the buffer memory includes a system to remind the user if a process has not been completed.

Additional cost - low

 

 

 

How disabilities affect telephone use

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