Telephones - What features do disabled people need?
Limited dexterity. 18,750 per million.

 

Image of a fist
Persons with limited use of their hands or arms may not be able to hold or lift a handset, or operate a keypad unless it is placed in contact with the hand. They will require some form of hands-free operation, with the handset on a stand or replaced by a headset or a loudspeaking telephone. A customised keypad or speech-input keying may be necessary.

 

Essential Features
Enlarged keys. Keypad not in handset.
Guarded/recessed keys. Non-slip base.
Dial-out buffer memory. Handset - easy grip.
Key pressure selectable. Handset - lightweight.
Key feedback - tactile. Handset - ergonomic shape.
Key feedback - audible. Handset - plug connected
Key feedback - displayed. Speech-input keying.
Inserting cards or coins. Coupling to computer.
Hands-free operation. Plug-in keyboard.

 

Disability category links
Hearing impairment - moderate. Speech impairment - severe.
Hearing impairment - severe. Limited dexterity.
Deafness. Limited use of hands/arms.
Visual impairment - moderate. Weak grip.
Visual impairment - severe. Hand tremor.
Blindness. Cognitive impairment.
Deaf-blindness. Restricted mobility (lower limb).
Speech impairment - moderate.  

 

 

 

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